[version en cours de rédaction] | [version en cours de rédaction] |
Ligne 6 : | Ligne 6 : | ||
|Tags=TwinCAT, connection, plc, data | |Tags=TwinCAT, connection, plc, data | ||
}} | }} | ||
− | <translate>=Symptom= | + | <translate>{{Warning|...This issue only applies to systems with a TwinCAT controller, not Nextmove controllers.}} |
+ | |||
+ | Click [https://stuga.dokit.app/wiki/TB0317_Fault_Finding_Nextmove_Controller_Errors here] for potential Nextmove connection issues | ||
+ | |||
+ | =Symptom= | ||
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Ligne 27 : | Ligne 31 : | ||
*Ensure the back end is on a fixed IP address (you will need to get an IP address from the customer's IT representative) | *Ensure the back end is on a fixed IP address (you will need to get an IP address from the customer's IT representative) | ||
− | *or (if customer unable to provide fixed IP address) set the route to | + | *or (if customer unable to provide fixed IP address) set the route type to "Host Name". This method will work, but is not as reliable as a fixed IP address |
− | Then set up the route again from the front end PC | + | Then set up the route again from the front end PC |
− | <br /> | + | * Select "IP Address" if you have a fixed IP address |
+ | * Select "Host Name" if the IP address is not fixed | ||
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===Back end PC Router Needs Clearout=== | ===Back end PC Router Needs Clearout=== | ||
Log in to back end PC and clear all AMS routes out. This cleans out the system and then you can attempt to create the route again | Log in to back end PC and clear all AMS routes out. This cleans out the system and then you can attempt to create the route again | ||
− | + | ||
{| class="wikitable" | {| class="wikitable" | ||
|+ | |+ | ||
Ligne 45 : | Ligne 51 : | ||
|Teamviewer to back end PC and clear out existing routes | |Teamviewer to back end PC and clear out existing routes | ||
− | # Right click on the TwinCAT3 icon -> Edit routes | + | #Right click on the TwinCAT3 icon -> Edit routes |
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| | | | ||
Ligne 57 : | Ligne 63 : | ||
|- | |- | ||
|3 | |3 | ||
− | |Restart TwinCAT | + | |Restart TwinCAT on back end PC |
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| | | | ||
|- | |- | ||
|4 | |4 | ||
− | |Log in to the front end PC and set up the route again | + | |Log in to the front end PC and set up the route again<br /> |
+ | |{{#annotatedImageLight:Fichier:Add Route Dialog 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| | | | ||
+ | |- | ||
+ | |5 | ||
+ | |An "X" under the connected column will indicate the connection has worked | ||
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Cannot connect to TwinCAT PLC on switch on
Auteur Gareth Green | Dernière modification 24/02/2020 par Gareth Green en cours de rédaction ⧼frevu-button-review-label⧽
Cannot connect to TwinCAT PLC on switch on
TwinCAT, connection, plc, data Common_Issue_-_Initialising_-_Cannot_Connect_to_PLC_Annotation_2020-02-24_102253.jpg
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On initialisation, the blue Stuga screen is trying to connect and the tries number keeps counting up.
Generally, this indicates a problem with the route between the front end and back end PC
If connected network on either front and back end PCs is not "Work" or "Private", this can block communication
If the back-end PC is not on a fixed IP address, and the route is set to connect to a specific IP address, then any change will lose the route connection
Then set up the route again from the front end PC
Log in to back end PC and clear all AMS routes out. This cleans out the system and then you can attempt to create the route again
Step | Pic | Notes | |
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1 | Teamviewer to back end PC and clear out existing routes
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2 | Remove all existing Routes
Click on each one in turn and click remove |
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3 | Restart TwinCAT on back end PC | ||
4 | Log in to the front end PC and set up the route again |
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5 | An "X" under the connected column will indicate the connection has worked |
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