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1 Technical Bulletin

router, Network, IP

Technical Bulletin

TB Number:	323
Originator:	Gareth Green
Machine:	All
Date:	15/09/16
Circulate to:	Service; Design; DO NOT FORWARD TO CUSTOMERS WITHOUT PERMISSION FROM GMG
Title:	Stuga On-Site Private Networking “Net-116”

Overview

All customer internal networks are different, and Stuga Service have been having increasing problems with issues related to areas beyond our control. Problems include:

· Loss of network connection to printer

· Cannot connect to Drive D from MH to Saw on switch-on

· Loosing batch directory connection

· Crashing during program running

Root causes can be

· IP address conflicts with iPhones and other random device

· Security protocols on customer network

A solution to this is to put the Stuga devices in their own “ring-fenced” network, with their own range of IP addresses that the customer devices cannot use. To enable this, the Stuga network needs its own router (a box that generates its own IP address range), to act as bridge between customer network and Stuga network. This enables us to permanently fix the same IP addresses on every machine we produce. Another benefit is that a WiFi router can give our Staff instant internet access with the same password all the time. A pilot scheme has been launched on Z049 for Radley, despatched 15/09/16.

TB0323 Stuga On-Site Private Networking Net116 Image.png

The new Router forms a bridge between the customer’s network and ours. This means the IP range on the customer side can be anything, yet on the Stuga side, the network range and IP addresses can be fixed tin the range 192.168.116.1 to 192.168.116.255.

The following standard policy has been designed for IP addressing on the Stuga network. This standard allows multiple machines on the same network with up to 20 IP addresses for each machine.

192.168.116.axn

X is assigned as 1 for one machine, 2 for second machine, 3 for 3^rd, etc. This is for multiple Stuga machines on the same site. Within this, the final digit is fixed for the device type on each machine:

IP Address	Device	Example for Single Machine
192.168.116.001	Router
192.168.116.0x1	Camera PC	192.168.116.11
192.168.116.0x2	Main Machine PC	192.168.116.12
192.168.116.0x3	Second Machine PC (eg Saw)	192.168.116.13
192.168.116.0x4	Printer	192.168.116.14
192.168.116.0x5	Inverter / Brainbox device	192.168.116.15
192.168.116.0x6 to 192.168.116.0x9	Cameras	192.168.116.16 to 192.168.116.19
192.168.116.1x0 to 192.168.116.1x9	Future expansion (e.g. more cameras)	192.168.116.110

Note: Leading Zeros are NOT required for most devices, only add it to the setup if the device needs it

Router Set up schedule for Cisco RV215W

This is done at Stuga before sending the router to site

Goals:

· Create a private Stuga network with ip range 192.168.116.xxx.

· Set up router as a bridge between customer network and Stuga network

· Create a secure wireless access point for Stuga Engineer use ONLY

· Create a fixed, standard IP range for the Stuga machines

1.	Find current DNS address of customer network (cmd-> ipconfig /all. DNS Server address should be displayed)
2.	Connect Router in between customer network and machine(s)
3.	Ensure a PC on Stuga side is set to DHCP to get an IP address assigned
4.	Using this PC, connect to the Router web page - Open Internet Explorer, http://192.168.1.1
5.	Username cisco, password cisco
6.	On wizard, click next to detect network, this will detect customer network
7.	Keep existing WAN connection setting (should be Dynamic IP Address)
8.	Enter time zone - GMT (England)
9.	Use Default MAC Address
10.	Enter new password: Stuga001
11.	Enter Network Name: StugaWiFi
12.	Choose "Better Security" and enter password: S.T.U.G.A.0.0.1 NOTE: This is now a WiFi network for the use of Stuga staff ONLY – The password should not be given to anyone else under ANY circumstances, as it will compromise the point of installing this system
13.	Click Yes on WPS warning
14.	Log back in to router
15.	Navigate to Networking->LAN->LAN configuration
16.	Change Local IP Address to 192.168.116.1
17.	Click Save, then Yes to restart
18.	Log back in to router on http://192.168.116
19.	Set up each Stuga device IP addresses as per standard policy (PCs, printers, cameras, etc) Note: Leading Zeros are NOT required for most devices, only add it to the setup if the device needs it · Default Gateway should be 192.169.116.1 · DNS should be the original DNS setting from Step 1 · Camera recording NAS settings will need to be changed
20.	On Stuga Windows 7, 8 or 10 PCs, make the new network a private network. a. Open Explorer and click on Network. b. A yellow bar should appear "Network discover and...". c. Click on it, Then click "Turn on network and file sharing". d. Then click "No, make the network that I am connected to a Private Network
21.	Remap any mapped drives: · D: drive · Batches folder on customer PC
22.	Ensure Teamviewer connection works (This is usually an incorrect DNS address)