Voir la source de Monday - Putting Customer Machines On Stop

{{Tuto Details
|Description=<translate>Correct process for placing a customer on stop</translate>
|Difficulty=Very easy
|Duration=1
|Duration-type=minute(s)
|Tags=Monday, On Stop, Customer, Contract
}}
{{Introduction
|Introduction=<translate>It is important that everyone does this the same way or confusion and frustration will follow.

It is also important to understand how the relationship between a Machine and it’s contract works

* Each machine on the “Machine” board needs to link to a “Contract” on the “Service Contracts” board
* This allows multiple Machines to have the same “Contract” – eg Customade group contract
* The “Contract” is the electronic version or equivalent to the bit of paper that the customer has signed, and contains the start and end dates, etc
* For machines that have no contract, I have set up some other “General” contract types. These General Types are not machine specific –
** PAYG – General Pay as you go
** OnStop – Customer is on stop and nothing should be supplied
** AskFirst – Ask KG or management first before supplying goods and services
** Proforma – Payment required before supply of goods and services
** PreDelivery – Before warranty starts</translate>
}}
{{Materials}}
{{Tuto Step
|Step_Title=<translate></translate>
|Step_Content=<translate></translate>
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{{Notes}}
{{PageLang
|SourceLanguage=none
|IsTranslation=0
|Language=en
}}
{{Tuto Status
|Complete=Draft
}}